Client Relations Agent

Columbia, MO

Full-time (40+ hours/week)

Base Salary starting at $50,000 with bonus potential

Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes. 

Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales.

What We're Looking For

  • Team players who have internal passion, drive, and work ethic
  • Goal-oriented producers who take pride in delivering tangible results
  • Multitaskers who can prioritize tasks in a fast-paced environment
  • Curious minds with an inherent eagerness to learn and adapt

It Would Be Great If You Have These Skills Already

  • Property and Casualty Insurance License*
  • Customer service
  • Basic data entry
  • Bachelor’s or Associate Degree (not required)

*Within 60 days after hire, all Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee.

Key Responsibilities

  • Identify and qualify new sales opportunities.
  • Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements.
  • Assist clients in completing bond applications
  • Collaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.

Our Perks

Full benefits available

Flexible health, vision, and dental plans to help you be healthy.

Monthly company events

Whether it’s a pie tasting, happy hour, MLB game, or family picnic, enjoy getting to know co-workers.

Excellent 401k plan

Up to 6% matching to help secure your future!

Tuition reimbursement

Continue to learn and grow by taking advantage of our continued education program.

4 weeks paid time off every year

Take time to travel or catch up with loved ones. Try both simultaneously – if you dare!

Fun and casual work environment

Rock your flip flops year-round! If you like cheese puffs, bring enough to share.

I think I'd be a good fit. How do I apply?

Send an email along with your resume to [email protected] and tell us why you want to join our team! Please include the position you're interested in with your email.

SuretyBonds.com is an equal opportunity employer.